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How are beauty suppliers being impacted by coronavirus?
March 20, 2020
By: Charlie Sternberg
Associate Editor
Here’s a look at what Beauty Industry Suppliers are doing to reduce the spread of coronavirus and how the pandemic will impact business: (Last updated September 14) iTiT Cosmetics On March 2, iTiT Cosmetics, headquartered in Italy, cleared up some confusion for its customers who were raising concerns over Made in Italy products, due to the coronavirus outbreak. ITiT’s Mirko Panico, CEO/founder, along with Raquel Melgarejo Antequera, technical director/ founder, issued a statement to its customers. Panico and Antequera said business is not affected, since the company’s factories are not located in Italy’s “Red Zone”—and production is running smoothly. “Our factories are not located in the areas where outbreaks of the coronavirus have been identified, so we are not affected by any ordinance to suspend activities,” the statement explained. iTiT also wanted to spread the word that the virus causes a respiratory disease that cannot be transmitted through packaged products, or its cosmetic products, which are manufactured in full compliance with Good Manufacturing Practices (GMP). The company emphasizes good hygiene among employees, and has strict rules in place, along with daily controls regarding machinery. “Respecting the GMP means producing in a controlled way, in order to ensure that the product meets the requirements of identity, purity, effectiveness and safety,” the statement read. Arkay Packaging In a recent statement regarding the coronavirus crisis, Arkay Packaging emphasized that its concerns for its employees and its commitment to continue providing exceptional service to its business partners remains at the forefront of all operations. “Arkay is taking numerous actions and precautionary measures as vital safeguard measures, including engaging the services of MD Medical Navigators, a company that is providing invaluable—and crucial—assistance to Arkay with health initiatives and strategies, on-demand consultation, monitoring individual health crises, coordination with the Arkay HR team and MD referrals,” read the message from March 9. Arkay’s Hauppauge studio is open and, although New York City is closed, employees are working remotely and available. Arkay’s Roanoke facility is open and fully functional with careful monitoring during this ever-changing solution. Staeger Clear Packaging In a statement from March 7, Staeger Clear Packaging announced that it has started producing face visors for the National Health Service (NHS). The company has developed a design that is made from British PET with 70% British food approved post-consumer waste. It is relatively inexpensive, easy to use and recyclable or disposable. Staeger’s capacity is approximately 100,000 per week, but the company says this could be expanded. Allstate Paper Box recently partnered with Staeger, and is an exclusive agent for Staeger in North America. NastriTex Italian supplier NastriTex issued a statement on March 9 assuring customers that it was complying with every governmental measure, as the health and safety of its employees is its number one priority. According to the statement from CEO Rosa Sarasini, new provisions ensure the free movement of goods both within the Italian terrirtory and those entering or leaving national borders. Therefore, the delivery of orders is guaranteed in accordance with what has been arranged. The company also stressed the following key points: The company’s whole supply chain is constantly monitored and under continuous observation; the company has a large variety of raw material stock for its clients as a way of precaution; all the goods leaving Italian territory respect all health and safety requirements; transports are guaranteed and operate regularly; and all the key members of the company’s staff whose customers are usually in touch with as well as all of the employees of the company are fully active. “You will be kept informed of any potential development with transparency and accountability because you are important to us,” said Sarasini. Qosina On March 18, Qosina Corp president and CEO Scott Herskovitz released a statement to customers regarding COVID-19 and the actions the company is taking to handle this unprecedented situation. “As always, we are committed to serving our customers, while at the same time ensuring the health and wellness of our employees. With the incredible speed at which things are changing around us, we are continually adapting our operations and business,” Herskovitz stated. According to the statement, Qosina established a COVID-19 task force several weeks ago. It has since put the following precautionary measures into action: Qosina’s crisis management team has developed an emergency plan to ensure that the company’s mission critical functions are up and running so that it may continue to provide customers with service. Customer service, sales and supplier teams remain active, even in the event of a forced closure. The crisis management team meets regularly to monitor the situation, and modify and communicate the plan as the need arises. Once the COVID-19 crisis has passed, the team will work on transitioning Qosina back to normal operations. Qosina is actively monitoring its global supplier network and freight lanes to identify any risks of business interruption. It conducts daily internal meetings to review and discuss the ever-evolving situation surrounding COVID-19 and is working closely with its larger customers to identify unforeseen changes in demand. Additionally, the vendor relations team communicates with the company’s suppliers several times a week. Currently, all of our suppliers are operating on normal schedules. Qosina is also operating on regular delivery schedules, but depending on the location and any directives from local authorities and the United States government, the situation could change very rapidly. Qosina has halted business travel for its employees and restricted onsite visits to its facility. It has phone and videoconferencing tools at the ready to conduct virtual meetings. Qosina has also begun implementing occupancy and social distancing guidelines as recommended by the CDC, and tested its secure remote access systems and technology infrastructure to adjust working arrangements for its employees. It has encouraged its staff to work from home to the greatest extent possible. Herskovitz says the company can remain operational with a remote staff. Finally, Qosina’s cleaning service is regularly performing a deep cleaning and disinfecting of all common areas. It has also supplied all employees with cleaning kits to frequently disinfect their workstations. On April 6, Qosina donated much-needed supplies to local hospitals and healthcare systems. Included in the donation were:
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