Expert's View

How to Gain a Competitive Advantage via Sustainable Packaging

Packaging can evolve from a passive container to an active communication tool that builds loyalty, educates customers, and reinforces a brand’s values.

Author Image

By: Deb Adams

Packaging Design Innovator and Founder of domo.design.

In today’s beauty market, consumers are not just buying products—they’re buying a brand’s values.  And often, a brand’s package is the only interaction and moment of truth for customers in a crowded landscape; so optimizing every inch of this valuable real estate is a critical design mandate. 

Packaging material sourcing, transparency, and traceability are powerful tools for brands seeking to deepen trust and create a competitive point of difference by providing clarity on:

  • What materials are used in the packaging?
  • Are those materials recycled, recyclable, biodegradable, or compostable?
  • Where were they sourced, and under what environmental or labor standards?
  • What should they do with the packaging after use?

Transparency in sustainable packaging can be flagged on pack through a combination of design and digital integration. QR codes are most widely used along with certifications and labels from credible third-party organizations—such as FSC,  Cradle to Cradle, or How2Recycle

There are new and emerging technologies beyond QR codes that create an even more engaging consumer experience:

NFC (Near Field Communication) Tags – Embedded chips that allow consumers to tap the packaging with their phone to access sourcing data, recycling guides, or product origin videos.

Blockchain for Provenance Tracking – Brands can use blockchain platforms (like Provenance or Circularise) to offer verifiable, tamper-proof data trails from raw materials to the shelf. 

Smart Packaging with AR (Augmented Reality) – Using AR via apps or lenses, consumers can scan the packaging to reveal visual stories, sustainability claims, or supply chain journeys.

Digital Watermarks – Invisible codes embedded in the package that can be scanned to access detailed info—used in recycling automation and consumer education.

If brands combine honest, concise labeling with interactive technology, packaging can evolve from a passive container to an active communication tool that builds loyalty, educates customers, and reinforces a brand’s values.Transparency isn’t just a nice-to-have—it’s a strategic advantage. It turns beauty packaging into a communication platform –a key vehicle that brands can leverage to engage with consumers.   

The design innovation required to create sustainable packaging, particularly in beauty, is not simple; it takes time, resources, imagination, and a human-centered design approach. 

About the Author 

Deb Adams is the Founder of domo.design, a packaging innovation expert, and a lifelong environmental activist. https://www.linkedin.com/in/debadams/

Photo: Generated by AI/ Adobe Stock

Keep Up With Our Content. Subscribe To Beauty Packaging Newsletters